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FlexOrbits understands the importance of communication. We are proposing the following channels for this endeavor. Voice (Skype) The cheapest mode of communication would be the use of Skype (http://www.skype.com). Skype works on a peer-to-peer voice calls, with very less bandwidth usage and extremely good clarity of voice. This requires an installation of the calling application on both the computers (Instant messenger window like application, available as a free download). Best of this type of call is that it is completely free of any charges. Voice to Mobile phone or Telephone (Skype) Skype provide calling to any number in India for as cheap as a local call in US (Price from Skype website –India any Number $0.20). This works from the Instant Messaging like application provided by Skype. The calling user has to dial the Indian telephone number from this application.Conventional phone to Conventional phone FlexOrbits can setup a VoIP (Voice over Internet Protocol) telephone calling facility. This will provide our customers the facility to have a conventional phone when dialed directly rings in India office. Issue Tracker (Mantis) We will use the same issue tracker (Mantis Bug Tracker), which is familiar for the users currently. All issues can be logged in this database. Development team members will synchronize the database from with the issue status on a daily basis. Email Communication FlexOrbits will provide support email address, which can be used in case of a type written communication is required. |